Shipping/Returns

AUSTRALIA:

Enjoy free standard shipping (orders over $300) and free returns within Australia!

Shipping -

REGION DELIVERY CART
VALUE
SHIPPING COST




Australia
Standard

(2-6 business days)
$0 -$299 $10
$300 + FREE
Express

(1-2 business days)
$0 -$175 $13
$176 + $20


Returns -

EXTENDED ONLINE RETURNS:  Any items bought from 1st Dec 2021 - 31st Dec 2021 online qualify for extended returns. You will have until 10th Jan 2022 to email us to start a return/refund.

  • We are able to process refunds or store credit notes. (Not available on any shoe care products by Collonil or The Well Heeled)
  • Any items purchased as part of our Last Chance sale are only eligible for a store credit note and cannot be refunded.
  • Contact hello@thenowherenation.com within 7 days of arrival of shoes and we will email return label
  • Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
  • Must be in all original packaging
  • You will be refunded or issued your credit once we receive the return.
** STYLES IN OUR LAST CHANCE SALE SECTION ARE ONLY ABLE TO BE RETURNED FOR STORE CREDIT NOTE. 

    For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

    INTERNATIONAL:

    Duties and taxes applied by customs at the destination country are not included and will be the responsibility of the customer. 

    Holiday Shipping Deadlines (International)- 

    DELIVERY PLACE ORDER BY



    Christmas (25th Dec)
    New Zealand 1st December
    USA 26th November
    UK 24th November
    Rest of the World 20th November

     

    Shipping -

    REGION DELIVERY CART
    VALUE
    SHIPPING COST




    New Zealand
    Standard

    (9-15 business days)
    $0 -$175 $20
    $176 + $30
    Express

    (5-10 business days)
    $0 -$175 $30
    $176 + $50




    US & Canada
    Standard

    (10- 25 business days)
    $0 -$175 $25
    $176 + $50
    Express
    (5-10 business days)
    $0 -$175 $40
    $176 + $65




    UK & Ireland
    Standard

    (12 - 24 business days)
    $0 -$175 $30
    $176 + $55
    Express

    (9 -18 business days)
    $0 -$175 $40
    $176 + $70




    Asia
    Standard

    (10- 20 business days)
    $0 -$175 $20
    $176 + $45
    Express

    (6-12 business days)
    $0 -$175 $35
    $176 + $60




    Europe
    Standard

    (10 - 20 business days)
    $0 -$175 $30
    $176 + $65
    Express

    (7 - 14 business days)
    $0 -$175 $45
    $176 + $80




    Rest of The World
    Standard

    (10 - 30 business days)
    $0 -$175 $30
    $176 + $65
    Express

    (10- 20 business days)
    $0 -$175 $45
    $176 + $80

    Returns -

    International returns are at the cost of and remain the responsibility of the customer until they reach us.

    • We are able to process refunds or store credit notes on full price items. (Not available on any shoe care products by Collonil or The Well Heeled)
    • Any items purchased on sale (or as part of our Last Chance catalogue - 20% off) are only eligible for a credit note and cannot be refunded.
    • Contact hello@thenowherenation.com within 7 days of arrival of order to notify of return.
    • Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
    • Must be in all original packaging
    • You will be refunded or issued your credit once we receive the return.

      For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

      ___________________________

      Returns should be sent to:

      The Nowhere Nation

      Shop 2/706 Military Road,
      Mosman, New South Wales,
      Australia 2088

      +61 480 139 161
       
      * Due to COVID-19 there may be some delays in delivery and we cannot guarantee arrival times.