AUSTRALIA:

Enjoy free standard shipping (orders over $300) and free returns within Australia!

Shipping -

REGION	DELIVERY	CART VALUE	SHIPPING COST
Australia	Standard (2-6 business days)	$0 -$299	$10
		$300 +	FREE
	Express (1-2 business days)	$0 -$175	$13
		$176 +	$20

Returns -

• We are able to process refunds or store credit notes (excluding any shoe care products by Collonil or The Well Heeled, books, candles and earrings)
• Any Items marked down from original price in our SALE section are only eligible for store credit note and cannot be refunded.
• Earrings cannot be returned due to hygiene reasons.
• Items marked FINAL SALE cannot be returned or exchanged (unless deemed faulty)
• Contact hello@thenowherenation.com within 7 days of arrival of shoes and we will email return label 
• Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
• Must be in all original packaging
• You will be refunded (in the payment methods used to purchase) or issued your store credit we receive the return.

For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

INTERNATIONAL:

Duties and taxes applied by customs at the destination country are not included and will be the responsibility of the customer. 

Shipping -

REGION	DELIVERY	CART VALUE	SHIPPING COST
New Zealand	Standard (9-15 business days)	$0 -$175	$20
		$176 +	$30
	Express (5-10 business days)	$0 -$175	$30
		$176 +	$50
US & Canada	Standard (10- 25 business days)	$0 -$175	$25
		$176 +	$50
	Express (5-10 business days)	$0 -$175	$40
		$176 +	$65
UK & Ireland	Standard (12 - 24 business days)	$0 -$175	$30
		$176 +	$55
	Express (9 -18 business days)	$0 -$175	$40
		$176 +	$70
Asia	Standard (10- 20 business days)	$0 -$175	$20
		$176 +	$45
	Express (6-12 business days)	$0 -$175	$35
		$176 +	$60
Europe	Standard (10 - 20 business days)	$0 -$175	$30
		$176 +	$65
	Express (7 - 14 business days)	$0 -$175	$45
		$176 +	$80
Rest of The World	Standard (10 - 30 business days)	$0 -$175	$30
		$176 +	$65
	Express (10- 20 business days)	$0 -$175	$45
		$176 +	$80

Returns -

International returns are at the cost of and remain the responsibility of the customer until they reach us.

• We are able to process refunds or store credit notes on full price items.(not available on any shoe care products by Collonil or The Well Heeled, book, candles or earrings)
• Any items purchased on sale (or as part of our Last Chance catalogue - 20% off) are only eligible for a credit note and cannot be refunded.
• Contact hello@thenowherenation.com within 7 days of arrival of order to notify of return.
• Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
• Must be in all original packaging
• You will be refunded (in the payment methods used to purchase) or issued your store credit we receive the return.
• If the value of your order being returned exceeds $1,000 AUD, you will be charged import duties & taxes. This amount will be deducted from your refund.

For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

Returns should be sent to:

The Nowhere Nation

Shop 2/706 Military Road,
Mosman, New South Wales,
Australia 2088

+61 480 139 161
 
* We cannot guarantee arrival times.