Shipping and Returns
FREE STANDARD SHIPPING & FREE RETURNS! (within Australia)
The following information is for Australian customers and shipping within Australia only. If you are an international customer please email us at hello@thenowherenation.com and we can look into a custom shipping quote for you!
SHIPPING
- Free Standard shipping on all orders within Australia (as of 26th March 2020)
- Express shipping - $15 flat rate
- Orders will be sent within 1 business day of purchase.
- We can’t deliver to PO boxes
- Tracking number will be emailed to you
EXPECTED DELIVERY TIMES
- Standard shipping with Australia Post- 2+ business days for metro areas and 5+ business days for remote areas
- Express shipping with Australia Post - Next business day (expect longer delivery time for Darwin and other remote areas)
- DUE TO COVID-19 these times may vary, we will keep you updated with as much information from Australia Post as we can.
RETURNS
- Free returns
- We are able to process refunds or store credit notes.
- Contact hello@thenowherenation.com within 14 days of arrival of shoes and we will email return label. (as of 26th March)
- Must not be worn or damaged - shoes that are not in a saleable condition will not be accepted.
- Must be in all original packaging
- You will be refunded or issued your credit once we receive the return.
- For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.