AUSTRALIA:

Enjoy free standard shipping (orders over $300) and free returns within Australia!

Christmas Delivery 
To ensure you receive your new shoes or holiday gifts by the 25th of December, please make sure to place your order before the below cut off dates:

LOCATION	STANDARD POST CUT OFF	EXPRESS POST CUT OFF
NSW, ACT, QLD, SA, TAS	15th December	21st December
WA	8th December	20th December
NT	8th December	16th December

Shipping -

REGION	DELIVERY	CART VALUE	SHIPPING COST
Australia	Standard (2-6 business days)	$0 -$299	$10
		$300 +	FREE
	Express (1-2 business days)	$0 -$175	$13
		$176 +	$20

Christmas Returns 
We have extended our returns window. Any items purchases after 1st Dec, are eligible for return/store credit until 15th Jan 2023 (excluding items as below in our returns section) Please follow the below process to initiate a return.

Returns -

• We are able to process refunds or store credit notes (excluding any shoe care products by Collonil or The Well Heeled, books, candles and earrings)
• Any Items marked down from original price in our SALE section are only eligible for store credit note and cannot be refunded.
• Earrings cannot be returned due to hygiene reasons.
• Items marked FINAL SALE cannot be returned or exchanged (unless deemed faulty)
• Contact hello@thenowherenation.com within 7 days of arrival of shoes and we will email return label 
• Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
• Must be in all original packaging
• You will be refunded or issued your credit once we receive the return.

For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

INTERNATIONAL:

Christmas Delivery

LOCATION	STANDARD POST CUT OFF	EXPRESS POST CUT OFF
New Zealand	2nd December	9th December
US & Canada	1st December	9th December
UK & Ireland	2nd December	5th December
Asia	28th November	5th December
Europe	28th November	5th December
Rest of the world	21st November	28th November

Duties and taxes applied by customs at the destination country are not included and will be the responsibility of the customer. 

Shipping -

REGION	DELIVERY	CART VALUE	SHIPPING COST
New Zealand	Standard (9-15 business days)	$0 -$175	$20
		$176 +	$30
	Express (5-10 business days)	$0 -$175	$30
		$176 +	$50
US & Canada	Standard (10- 25 business days)	$0 -$175	$25
		$176 +	$50
	Express (5-10 business days)	$0 -$175	$40
		$176 +	$65
UK & Ireland	Standard (12 - 24 business days)	$0 -$175	$30
		$176 +	$55
	Express (9 -18 business days)	$0 -$175	$40
		$176 +	$70
Asia	Standard (10- 20 business days)	$0 -$175	$20
		$176 +	$45
	Express (6-12 business days)	$0 -$175	$35
		$176 +	$60
Europe	Standard (10 - 20 business days)	$0 -$175	$30
		$176 +	$65
	Express (7 - 14 business days)	$0 -$175	$45
		$176 +	$80
Rest of The World	Standard (10 - 30 business days)	$0 -$175	$30
		$176 +	$65
	Express (10- 20 business days)	$0 -$175	$45
		$176 +	$80

Christmas Returns 
We have extended our returns window. Any items purchases after 1st Dec, are eligible for return/store credit until 15th Jan 2023 (excluding items as below in our returns section) Please follow the below process to initiate a return.

Returns -

International returns are at the cost of and remain the responsibility of the customer until they reach us.

• We are able to process refunds or store credit notes on full price items.(not available on any shoe care products by Collonil or The Well Heeled, book, candles or earrings)
• Any items purchased on sale (or as part of our Last Chance catalogue - 20% off) are only eligible for a credit note and cannot be refunded.
• Contact hello@thenowherenation.com within 7 days of arrival of order to notify of return.
• Items must not be worn or damaged - shoes with marked or scratched soles or that are not in a saleable condition will not be accepted
• Must be in all original packaging
• You will be refunded or issued your credit once we receive the return.
• If the value of your order being returned exceeds $1,000 AUD, you will be charged import duties & taxes. This amount will be deducted from your refund.

For any items deemed to be faulty or not up to standards by customers, please contact us at hello@thenowherenation.com and we will deal with this on a case by case basis.

Returns should be sent to:

The Nowhere Nation

Shop 2/706 Military Road,
Mosman, New South Wales,
Australia 2088

+61 480 139 161
 
* We cannot guarantee arrival times.